ServiceNow Orlando Release: Top 5 Updates to IT Business Management (ITBM)

Approach your project portfolio management and IT development in a simplified way. This tool combines individual applications so you can manage your demands, resources, ideas, time cards, portfolios, programs and projects.

New in the Orlando Release:

• Demand Management: Changes with Risks, Issues, Decisions, Actions, and Request Changes (RIDAC), reset local currencies used as your project currency, and more!
• Program Management: Create Program status report views to track the progress of all projects under your program
• Project Management: Changes with RIDAC, expanded fields added to risk forms, and more!
• Resource Management: Allocate hours to resources evenly with Smart Even Load allocation, additional details have been added on extensions of resource plans, Resource Allocation Workbench, Resource Reports, Resource Plan Logs, and Resource Diagnostics allow you to run more tests to detect invalid or corrupt data.
• Multicurrency in Project Management
• Quick start tests for Project Portfolio Management

Changed in this Release:

• Project Portfolio Management Standard plugin
• Innovation Management plugin
• Demand Management, Program Management, Project Management, Portfolio Management: Small renames / modifications like, the State field has been renamed to Risk status
• Resource Management: Smart Even Load allocation enables resource allocation to skip days when resources are over-allocated