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Microsoft Listens: “Hit Refresh” on Dynamics 365 User Interface

By Nuway Experts  Published On April 20, 2019

This is a very exciting time for Microsoft Dynamics 365 Customers! Microsoft has begun rolling out the latest major update for the platform (Version 9.0) earlier this month. The 9.0 Update is the most significant update to the Dynamics 365 platform since its release last year. In this brief blog entry, I’ll look to summarize some of the most significant updates related to the overhauled user experience.

A New User Experience, through a brand new, Unified Interface

Microsoft has done a good job at listening to customer feedback in regard to the User Interface of Dynamics 365. The previous versions suffered from issues including too much white space, inconsistent columns, fonts and text styles, inability to wrap text and clearly separate spaces, and missing visual hierarchy and relationships.

Higher business values

Designing a Consistent, Familiar User Experience

Microsoft addressed virtually all of these issues with the latest release. First of all, they’ve eliminated all of the confusing white space. I can already hear Microsoft Dynamics users popping Champagne bottles in the streets. They didn’t stop there— they’ve also applied borders, and containers around content sections across the entire platform which gives a structured, organized look to each page. Also added are advanced text wrapping features, new intuitive field options, font standardization, and additional Theme tools.

 

This huge facelift is not just for the web however, it’s actually part of a larger Unified Interface refresh for Microsoft. This new User Experience is designed to seamlessly extend to tablets and phones. The value of a Unified Interface established for Dynamics 365 is that the UI will now adjust to the device or screen in use, while maintaining the same style, look and feel. Essentially, as the form factor changes, the control adapts. Content displayed will be shown in a way that will utilize available screen space, with the intention to give users a seamless, consistent experience as they transition between Desktop and Device.

Looking towards the Future

In our upcoming blog entries, We’ll look to outline some of the other updates and enhancements that is coming with the Dynamics 365 Version 9.0+ Release, including Timeline & Activity Feed Enhancements, more information on the new “Hub” approach, and the latest and greatest updates to Outlook Integration.


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